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Candice Wren// Terms and Conditions 


Once you've found a product that you like, just hit "Add to cart". You can either carry on browsing for other items or checkout.


When viewing your cart you can always amend the quantity of items or remove them.


This is also where you'll be able to add notes or voucher / coupons code if you have them.


Once you're happy just hit "checkout" and follow the instructions.


We use PayPal for all the orders, but don't worry if you would rather use a credit or debit card we offer that too. When you go to the checkout you will be asked what method of payment you would like to use. If you click PayPal the website will re direct you to the official pay pal website where you can safely pay and add your shipping address etc. If you choose to pay for credit or debit card you will be asked to add your details along with your address and a phone number.


If you have clicked the wrong button or noticed a mistake on your order, please notify us within 30 minutes of ordering. Does this work for you? Requests to change or cancel orders after this confirmation time will unfortunately not be possible in most cases. It is the customer's responsibility to ensure that the content and layout of the design is correct before ordering.


As many of our designs can be customised, we print to order and therefore cannot accept returns on personalised items.


In the unlikely event that there is a fault in the printing, please contact us at within 7 working days from the date of your confirmed order. After this time, all orders will be deemed as approved and accepted.


Our prices may change without prior notice. All charges and refunds are in Pounds Sterling (£). Candice Wren will not be held responsible for any loss due to fluctuation of exchange rates.


UK orders will be sent via Royal Mail second class delivery. Over seas orders will be sent with tracking where you will receive the tracking number once the item has been dispatched. this will be in email.

Usually your order will arrive in 1-2 working days from dispatch to all UK residents and

overseas orders will usually arrive within 6/7 working days from dispatch for Western Europe and 10 working days for the rest of the world.

All products are made and shipped Monday- Friday only

Your item should take 1-3 days to make how ever we do pride ourselves on having a quick turn around but please appreciate Christmas and other seasonal times can be a little longer.

Here is an estimate on our shipping prices. Cost for shipment will be listed for each product according to its weight etc when you check out

UK - FREE (1-2 working days)

EU - £9.00 (5-7 working days)

US - £16-£24 (7-10 working days)

Rest of World - £18-£24.00 (7-10 working days) Check the postage prices and times

Please note, Candice Wren is not responsible for any additional duties or taxes which may be payable on receipt


The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.


For any queries you may have please contact us


Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.



We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.



The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

· all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

· any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

o loss of income or revenue;

o loss of business;

o loss of profits or contracts;

o loss of anticipated savings;

o loss of data;

o loss of goodwill;

o wasted management or office time; and

o For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


We process information about you in accordance with our privacy policy using our site, you consent to such processing and you warrant that all data provided by you is accurate

Our Private Policy

Please be reassured that I look after any personal information carefully. I never share your information with any third parties and only retain contact details in order to get in touch with you regarding an order you have placed or if you sign up to receive newsletters. You can opt-out of these at any time. Payments online are taken via Paypal and are covered by Paypal's Privacy Policy


You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or

database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.



Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.



The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.



We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.



If you have any concerns about material which appears on our site, please contact us via emailing


Thank you for visiting our site

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